Warranty Policy | Reliable Auto Parts You Can Trust

At [Your Auto Parts Shop Name], we stand behind the quality and durability of every product we sell. Your satisfaction and trust are our top priorities. That’s why we offer a clear and comprehensive warranty policy to protect your purchases and give you peace of mind when shopping for auto parts and car accessories.

Whether you’re buying brake pads, engine sensors, lighting components, or interior accessories, we ensure that every item meets strict quality standards and comes with reliable warranty coverage.

1. Warranty Coverage

Our warranty policy covers manufacturing defects and product malfunctions under normal usage conditions. Depending on the product type and brand, the warranty period may vary. Please see below:

⏳ Some branded OEM parts may offer extended warranties from the manufacturer. Please refer to the product description or contact us for confirmation.

2. What the Warranty Covers

Our warranty covers the following:

• Manufacturing defects

• Premature failure under normal use

• Electrical faults not caused by improper installation

• Material or workmanship issues

3. What the Warranty Does NOT Cover

To maintain fairness and quality standards, the warranty does not cover:

• Damage caused by improper installation

• Normal wear and tear

• Misuse, accidents, or modifications

• Damage due to incorrect application or use

• Items installed in non-compatible vehicles

4. Warranty Claim Process

If you believe your product is eligible for a warranty claim, please follow these simple steps:

Step 1: Contact Us

Send an email to warranty@[yourdomain].com or call our hotline at 0703-638-247. Provide the following:

• Order number

• Description of the issue

• Clear photos/videos of the defective item

Step 2: Submit the Product

We may ask you to return the item to our store or designated service center for inspection. In some cases, remote validation is possible.

Step 3: Warranty Verification

Our technicians will inspect the product and verify the warranty conditions. This usually takes 2–5 working days.

Step 4: Resolution

Once approved, we will provide one of the following options:

• Free replacement

• Repair of the defective item

• Store credit or refund, depending on availability and your preference

5. Important Notes

• Warranty is valid only for the original purchaser.

• Proof of purchase (invoice or receipt) is required.

• The warranty applies only to products bought through our official channels.

• Shipping costs for returns may be the customer’s responsibility, unless otherwise agreed.

6. Special Warranty Terms for Bulk Buyers

If you’re a garage owner, fleet operator, or wholesale customer, we offer customized warranty programs and faster claims processing.

Contact our Business Support Team for more information.

7. Extended Manufacturer Warranty

Some of our products from top brands like Bosch, NGK, Philips, and Denso include extended warranties directly from the manufacturer. In these cases:

• The manufacturer’s warranty terms apply.

• Claims can be made through our store or authorized service partners.

• Manufacturer warranty documents will be provided with the product.

8. Limitations & Legal Disclaimer

• The maximum compensation will not exceed the original purchase price.

• Our liability is limited to the repair or replacement of defective products.

• We are not liable for labor costs or damages resulting from installation or failure of the product.

9. How to Keep Your Warranty Valid

• Ensure the product is installed by a qualified technician.

• Use the product according to vehicle specifications.

• Keep all receipts and warranty cards provided at purchase.